Vandalism & Graffiti
If you spot damage caused by vandalism - for example broken fencing - or graffitti in your neighbourhood please report it to your Neighbourhood Co-ordinator or Caretaker. We will remove graffiti within 5 working days unless it is offensive (includes profanity or racist language) in which case it will be tackled the same day"
If you experience nuisance and cannot sort the problem out yourself or the problem is serious, you can contact your Neighbourhood Co-ordinator for help, click here to see who your coordinator is.
Service standards – Nuisance and Anti-Social Behaviour
We will…
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Treat all complaints of nuisance behaviour seriously
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Respect your confidentiality at all times
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Investigate all complaints in a sympathetic, firm and impartial manner
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Keep records of all interviews, visits and correspondence
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Expect you to help us solve the nuisance behaviour problem by keeping records of events and in extreme cases, giving evidence in court
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Take whatever action is necessary to stop nuisance behaviour
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Tell all concerned about what action we intend to take and the affect it may have
You must…
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Try and talk to your neighbours first to see if you can sort out the problem between yourselves
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Contact us for help if you cannot solve the problem yourself or you feel the problem is serious
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Be prepared to monitor the situation by keeping a written record of events in order to help us investigate
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Councillors
The Council is made up of 43 elected Councillors who represent different parts of the Borough, known as ''wards''. The Councillors are there to represent the interests of their community and to protect the interests of the Borough as a whole.
Our Service Standards
Our Customer Care Standards tell you how you can expect to be treated by us and how long you will have to wait if you contact us in person, by telephone, letter or e-mail.
